KYC and AML

1. Introduction

This policy sets out the guidelines and procedures for identity verification and KYC (Know Your Customer) in our company. Identity verification is essential to comply with anti-money laundering (AML) regulations, while KYC helps us get to know our customers better, prevent fraud and maintain regulatory compliance.

2. Objective

The aim of this policy is to guarantee the integrity of our operations, comply with AML regulations and ensure that all players are of legal age. In addition, KYC allows us to know and verify the identity of our customers, protect against fraudulent activity and maintain regulatory compliance.

3. Responsibilities

3.1 Identity Verification Team

The identity verification team is responsible for carrying out rigorous checks to ensure the authenticity of the information provided by players. Their responsibilities include:

• Checking identification documents, such as ID cards, passports or driver's licenses.

• Assessing players' ages to ensure they are of legal age.

• Checking addresses to comply with AML regulations.

• Carrying out detailed KYC checks to get to know our customers.

3.2 Customer Support Team

The customer support team must assist players during the identity verification and KYC process. Their responsibilities include:

• Guiding players in submitting necessary documents and information.

• Answering questions related to identity verification and KYC.

• Referring complex or unresolved issues to the identity verification team for further analysis.

3.3 Compliance team

The compliance team is responsible for ensuring that all operations comply with local and international regulations. Their responsibilities include:

• Regularly reviewing identity verification and KYC procedures to ensure compliance with evolving regulations.

• Cooperating with regulatory authorities when necessary.

• Keeping detailed records of KYC checks carried out for audit purposes.

4. Identity Verification and KYC Procedures

4.1 Verification of Identification Documents

4.1.1 Players must provide valid identification documents, such as an identity card, passport or driver's license.

4.1.2 The identity verification team must verify the authenticity of the documents provided, including their validity and integrity.

4.1.3 All the information on the documents must match the information provided by the players during registration.

4.2 Age verification

4.2.1 The age of all players must be verified to ensure that they are of legal age in accordance with local regulations.

4.2.2 The identity verification team must use reliable sources, such as identification documents or birth records, to verify the age of players.

4.3 Address verification

4.3.1 Players must provide proof of address, such as utility bills, bank statements or rental agreements, to comply with AML regulations.

4.3.2 The identity verification team must verify the authenticity of the proofs of address provided.

4.3.3 Proof of address must be recent, usually dated within the last three months.

4.4 KYC (Know Your Customer) check

4.4.1. KYC involves collecting and verifying detailed information about players, including their identity, occupation, source of funds and risk profile.

4.4.2 KYC helps us get to know our customers better, prevent fraudulent activity and identify any potential risks.

4.4.3 The identity verification team must carry out detailed KYC checks in accordance with applicable regulations and industry standards.

5. Document Retention Policy

5.1 All documents and information related to identity verification and KYC must be retained in accordance with applicable regulations.

5.2 Retained documents must be stored securely and protected against unauthorized access.

6. Regulatory Compliance

Our company is committed to complying with all anti-money laundering (AML) regulations, ensuring that our players are of legal age and complying with KYC guidelines set by regulatory authorities. The compliance team is responsible for ensuring that all operations comply with the applicable regulations.

7. Review and Update

This policy will be reviewed periodically to ensure that it is in line with industry best practices and constantly evolving regulations. Any significant changes will be communicated to employees and players.